Friday, March 13, 2009

How to remove Office products when uninstall fails. Suite, Project, Frontpage, Visio, Onenote Publisher etc..

 

How to remove Office products when uninstall fails. Suite, Project, Frontpage, Visio, Onenote Publisher etc..

This process will work with ANY Office 2003, Office XP, Office 2000, or Office 97 product. (THIS SHOULD NOT BE USED WITH OFFICE 2007 PRODUCTS). For Office 2007 products, KB928218 should be used.
In this example we will remove Frontpage 2003.

1. Download and run the Windows Installer cleanup utility from here.
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

When you click on the above link you will be given the options to run or save. Choose Run.
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2. The program will start to install. Click next through all the screens, and finish on the last screen.
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3. After the application is installed, run it by clicking on the “Windows Install Clean up” icon in your start menu. It should be the last item on the list. Here is a screenshot of where that icon is on my machine.

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4. When you run the program you will see a window similar to my example below. Scroll through the list and look for, and select, Microsoft Office Frontpage. (List is in alphabetical order)
After selecting Frontpage from the list, click on “remove”.
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5. Say OK to this prompt
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When it is finished, Frontpage will no longer be on the list of products in the windows installer cleanup window. (The removal process is very quick.)
Frontpage has now been removed. You can now proceed with reinstallation. You can also uninstall the windows installer cleanup utility from add/remove programs if you wish.

Related Knowledgebase Articles:
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KB290301

Published Friday, March 13, 2009 11:39 PM by quaddamage

Ashton Office Blog : How to remove Office products when uninstall fails. Suite, Project, Frontpage, Visio, Onenote Publisher etc..

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