SLA Template for Desktop Services
Attached is a sample desktop services SLA which i refer to my customers when they ask for it. Keep in mind that the SLA is a customer document, and should be kept free of technical jargon.
Published Tuesday, April 14, 2009 6:21 PM by mertb
Attachment(s): Sample Desktop SLA.doc
Mert's Enterprise Desktop Blog : SLA Template for Desktop Services
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